Quick answers about ordering, MOQ, shipping, custom commissions, and care.
Lead time is typically 7–15 days from order confirmation to delivery, depending on order size and any customization needs. Exact timing and shipping cost will be included in our reply.
Yes — we ship to US, Canada, EU, UK, Australia, NZ, Japan, South Korea, Singapore and most other countries. Shipping cost depends on destination and order size; we'll quote it in our reply.
Each piece is wrapped in bubble wrap and placed in an individual gift box.
Custom packaging (such as logo printing or branded gift boxes) is available for separate quotation — please contact us to discuss.
No — single-piece orders are welcome. Whether you want one piece, a dozen, or hundreds, we ship worldwide for any order size.
Yes — we accept custom orders starting from a single piece. Send us your design reference (sketch, photo, or reference piece), target color palette, and timeline. We'll reply with a quote + sample swatch within 5 business days.
Just like a regular piece of dinnerware — wash with dish soap and water, that's it. It's dishwasher, oven, and microwave safe, so use it like any other everyday dish.
Every piece is hand-painted in our studio. Small variations in glaze flow, color saturation, and brush strokes are part of the craft — they're how you know it's handmade, not printed.
Send us a message and we'll reply within 24 hours, usually faster.
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